At Haus of Sage, we are committed to delivering your orders in a timely and efficient manner. Below is an outline of our shipping policy to help you understand our process:

Processing Time

• Order Processing Time: Orders are typically processed within 24-48 hours after your payment is approved.
• Business Days: Monday to Friday, excluding public holidays.

Shipping Rates & Delivery Times

Free shipping is issued for domestic orders over $80.00

Shipping rates are calculated at checkout based on your location and selected shipping method.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order directly through our website or with the carrier.

Shipping Locations

We currently ship to the following locations:

• Domestic: United States
• International: Select Countries (View at check out) 

If you do not see your location listed, please reach out to us at [contact email].

Shipping Delays

While we strive to ensure timely delivery, please note that unexpected delays (such as customs or carrier issues) may occur. If your order is delayed beyond the estimated delivery time, please contact us for assistance.

Incorrect Address or Failed Deliveries

Please ensure your shipping address is entered correctly at checkout. We are not responsible for packages shipped to incorrect or outdated addresses. Any costs associated with reshipping due to an incorrect address will be the customer’s responsibility.

Damaged or Lost Packages

If your package is damaged during shipping or lost, please contact us within [X] days of the expected delivery date. We will assist you in filing a claim with the carrier and work towards a resolution.

Questions?

For any shipping-related inquiries, feel free to contact us at info@thehausofsage.com